Privacy Policy

A legal disclaimer

Effective Date: August 5, 2026

Welcome to Bortolettos LLC ("Bortolettos," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit bortolettosllc.com or use our online ordering services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

When you place an order or contact us, we may collect information including:

Your name
Email address
Phone number
Billing information
Delivery or pickup information (if applicable)
Order details
Any information you provide through contact forms or customer service requests

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website usage information
Date and time of your visit
Pages viewed

This information helps us improve our website and provide a better customer experience.

2. How We Use Your Information

We use your information to:

Process and fulfill online orders
Communicate with you regarding your order
Provide customer support
Improve our products and services
Maintain website security
Prevent fraud and unauthorized transactions
Comply with applicable legal obligations

3. Payments

Payments made through our website are processed by secure third-party payment providers. We do not store your complete credit or debit card information on our servers. Payment information is handled according to the payment processor's security standards and privacy practices.

4. Cookies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember user preferences
Improve website performance
Analyze website traffic

Most web browsers allow you to control or disable cookies through your browser settings.

5. Sharing Your Information

We do not sell your personal information.

We may share information only when necessary with:

Payment processors
Website hosting providers
Online ordering service providers
Technology and support vendors
Government authorities when required by law

These service providers are permitted to use your information only as necessary to provide services on our behalf.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to process orders, provide customer service, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where permitted by law
Request information about how your personal information is used

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Bortolettos LLC
Website: https://bortolettosllc.com
Email: toby@bortolettosllc.com
Phone: 816-832-8093